Effective Date: June 19, 2025 | Last Updated: June 19, 2025
1. Introduction
Welcome to Chef Nylah (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.chefnylah.com, purchase our products or services, or otherwise engage with us.
Please read this Privacy Policy carefully. If you disagree with its terms, please discontinue use of our Site.
2. Information We Collect
2.1 Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Register on our website or create an account
- Place an order or make a purchase
- Subscribe to our newsletter or mailing list
- Contact us with inquiries, feedback, or requests
- Participate in promotions, contests, or surveys
- Submit reviews, comments, or user-generated content
The personal information we collect may include: your name, email address, mailing address, phone number, billing and payment information, and any other information you choose to provide.
2.2 Information Automatically Collected
When you visit our website, we automatically collect certain technical information including:
- IP address and general geographic location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring URLs and exit pages
- Cookies, pixel tags, and similar tracking technologies
2.3 Information From Third Parties
We may receive information about you from third-party platforms such as social media networks (e.g., Instagram, Facebook, TikTok), payment processors, or analytics providers if you interact with Chef Nylah content on those platforms or link your accounts.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders, including shipping and payment processing
- To communicate with you about your orders, products, and services
- To send promotional emails, newsletters, and marketing communications (with your consent)
- To improve our website, products, and customer experience
- To respond to your comments, questions, and requests
- To personalize your experience on our website
- To detect, prevent, and address technical issues and fraudulent activity
- To comply with legal obligations and enforce our terms
- To analyze usage trends and better understand our customers
4. Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with:
4.1 Service Providers
We share information with trusted third-party vendors who assist us in operating our website and business, including payment processors (e.g., Stripe, PayPal), email marketing platforms, shipping and fulfillment partners, website hosting and analytics providers, and customer support tools. These parties are contractually obligated to handle your data securely and only for the purposes we authorize.
4.2 Legal Requirements
We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
4.3 Business Transfers
In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity, subject to the same privacy commitments described in this Policy.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device. We use:
- Essential cookies – required for the website to function properly
- Analytics cookies – to understand how visitors use our site (e.g., Google Analytics)
- Marketing cookies – to deliver relevant advertising and track campaign performance
You may control or disable cookies through your browser settings. Note that disabling certain cookies may impact website functionality. We honor Global Privacy Control (GPC) signals where applicable.
6. Your Privacy Rights
Depending on your state of residence, you may have the following rights under applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and others:
- Right to Know – request disclosure of the personal information we have collected about you
- Right to Access – obtain a copy of your personal information
- Right to Delete – request deletion of your personal information, subject to certain exceptions
- Right to Correct – request correction of inaccurate personal information
- Right to Opt-Out – opt out of the sale or sharing of your personal information for targeted advertising
- Right to Non-Discrimination – we will not discriminate against you for exercising any of your privacy rights
To exercise any of these rights, please contact us at: privacy@chefnylah.com or through the contact form at www.chefnylah.com. We will respond to verified requests within 45 days as required by applicable law.
7. California Residents – CCPA/CPRA Disclosures
If you are a California resident, the following additional disclosures apply:
Categories of Personal Information Collected
In the past 12 months, we have collected identifiers (name, email, IP address), commercial information (purchase history), internet activity (browsing behavior), and geolocation data (approximate location).
Do Not Sell or Share My Personal Information
California residents have the right to opt out of the “sale” or “sharing” of their personal information as defined by the CCPA/CPRA. To opt out, please email us at privacy@chefnylah.com or use the “Do Not Sell or Share My Personal Info” link on our website footer.
8. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@chefnylah.com and we will take steps to delete such information promptly.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
10. Data Security
We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include SSL/TLS encryption, secure payment processing, and access controls.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or partner pages. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.
12. International Users
Chef Nylah is based in the United States. If you access our website from outside the U.S., please be aware that your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country. By using our Site, you consent to this transfer.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Policy periodically. Continued use of our website after any changes constitutes your acceptance of the revised Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Chef Nylah
Website: www.chefnylah.com
Email: info@chefnylah.com
We take your privacy seriously and are committed to addressing your concerns promptly and transparently.
